Everything starts with "why?." If your "why" is to make as much money as possible, you will leave your customers and employees in the dust and fail (even if it takes 30 years).
Whether you are a tech startup or a retail store, your employees must come first, customers second, and wealth third. The world doesn't need another real estate agency or app taking up space. How is your company adding real value? How are you putting people first?
We work with you to go beyond a cliche and cold “mission statement,” in order to inact a unifying, realistic, and motivating “mission check.” This ongoing “mission check” will course correct your brand when it starts to contribute to our society's problems, instead of offering solutions and delivering real value.
Research has proven that we humans decide to act using our emotional, physical, and moral brains. It's only after our gut is telling us to move forward, that we use our rational brain to justify that movement and make a purchase.
So why are companies across the world bypassing our gut feelings and our conscience in order to jump straight into our rational brains by touting that they are the "cheapest" or the "most experienced?"
The truth is, we care much more about how a company feels. Apple, Starbucks, Nike, and Coca-Cola don't have the best or cheapest products on the market, but they know how to make us feel good about buying from them and their mission is clear.
We help you to think through your customer's critical mind, but more importantly, we help you to think through how your brand feels and acts. Then we test that feeling against the emotional, physical, rational, and moral brains of your customers.
From the moment your customers experience your ad, to the moment your product has reached the end of it's intended use, we want your customers to experience maximum value and delight.
We work with you to examine the 5 senses in order to determine if there's an opportunity to create rich and meaningful experiences with each. From product design to packaging, we challenge you to deliver delight when everyone else is focused on profit margins.
If done well, aesthetic intelligence is the key to unlocking a brand that becomes a way of life for its customers.
We can strategize until we're blue in the face, but at the end of the day, we we have to execute. We aren't satisfied until we have helped you deliver as much value as possible to your customers.
Once we have established your brand’s Mission, Conscious and Unconscious Associations, and helped you think through how to deliver maximum delight for your customers, it’s time to get to work and solidify your brand.